Privacy Policy

Last Updated: August 2025

1. Introduction

At Vezir Online Ltd ('we', 'our', or 'us'), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely by our payment providers)
• Order history and preferences

2.2 Automatically Collected Information

• IP address and browser information
• Cookies and similar tracking technologies
• Website usage data and analytics
• Device information

3. How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your purchases
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business
• Payment processors for transaction processing
• Shipping companies for order delivery
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure storage systems.

6. Your Rights (GDPR & UK GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

7. Cookies Policy

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. International Transfers

Your data may be transferred to and processed in countries outside the UK/EU. We ensure appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@vezironline.com
• Address: VEZIR ONLINE LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

This Privacy Policy complies with UK GDPR, EU GDPR, and other applicable data protection laws.