Campaign Conditions

Campaign Terms & Conditions

Last Updated: August 2025

📋 General Campaign Terms

These terms and conditions apply to all promotional campaigns, sales events, contests, and special offers conducted by Vezir Online Ltd. By participating in any campaign, you agree to be bound by these terms.

🎯 Campaign Eligibility

General Requirements

  • Must be 18 years or older to participate
  • Valid email address required for all campaigns
  • One entry per person unless otherwise specified
  • Vezir Online employees and their immediate family members are excluded

Geographic Restrictions

  • Campaigns are primarily available to UK residents
  • International participation may be restricted for certain campaigns
  • Shipping restrictions may apply to prize deliveries
  • Local laws and regulations take precedence

💰 Discount & Promotional Campaigns

Discount Code Usage

  • Discount codes are single-use unless specified otherwise
  • Cannot be combined with other offers unless explicitly stated
  • Valid only during the specified campaign period
  • Minimum purchase requirements may apply

Sale Events

  • Sale prices are valid for the duration specified
  • Limited quantities may apply to sale items
  • Sale items may have different return policies
  • Prices may change without notice after campaign ends

Free Shipping Offers

  • Free shipping applies to standard delivery only
  • Minimum order values may be required
  • Express shipping upgrades available at additional cost
  • International shipping may not be included

🎁 Contest & Giveaway Terms

Entry Requirements

  • Follow specific entry instructions for each contest
  • Incomplete entries will be disqualified
  • Multiple accounts to increase chances are prohibited
  • Social media following may be required for certain contests

Prize Information

  • Prizes are as described and cannot be exchanged for cash
  • Winners are responsible for any applicable taxes
  • Prize delivery may take 4-6 weeks
  • Unclaimed prizes will be forfeited after 30 days

Winner Selection

  • Winners selected randomly unless otherwise specified
  • Winner notification via email or social media
  • Winners must respond within 7 days to claim prizes
  • Alternative winners may be selected if original winner doesn't respond

🛒 Seasonal & Holiday Campaigns

Black Friday / Cyber Monday

  • Limited time offers with specific start and end times
  • Flash sales may have very limited quantities
  • No rain checks for sold-out items
  • Standard return policy applies unless otherwise noted

Holiday Promotions

  • Gift wrapping services may be included or discounted
  • Extended return periods may apply for holiday purchases
  • Delivery deadlines clearly specified for holiday delivery
  • Last-minute shipping options available at premium rates

📱 Social Media Campaigns

🔄 Loyalty & Referral Programs

Points & Rewards

  • Points earned on eligible purchases only
  • Points expire 12 months after earning date
  • Minimum point redemption thresholds apply
  • Points cannot be transferred between accounts

Referral Bonuses

  • Referral bonuses awarded after referred friend's first purchase
  • Self-referrals and fake accounts are prohibited
  • Referral bonuses may be revoked for fraudulent activity
  • Maximum number of referrals per month may apply

⚖️ Legal & Compliance

Campaign Modifications

  • Vezir reserves the right to modify or cancel campaigns at any time
  • Participants will be notified of significant changes
  • Technical issues may result in campaign extensions
  • Force majeure events may affect campaign execution

Fraud Prevention

  • Suspicious activity will be investigated
  • Fraudulent entries will be disqualified
  • Legal action may be taken for serious violations
  • Account suspension may result from repeated violations

Data Protection

  • Personal data collected in accordance with our Privacy Policy
  • Marketing communications may be sent to participants
  • Opt-out options available for all communications
  • Data retention periods as specified in Privacy Policy

📞 Campaign Support

Questions & Issues

For campaign-related questions or issues:

  • Email: campaigns@vezironline.com
  • Response Time: Within 24 hours
  • Live Chat: Available during campaign periods
  • FAQ: Check our main FAQ page for common questions

Dispute Resolution

  • All disputes will be handled fairly and promptly
  • Decisions by Vezir management are final
  • UK law governs all campaign terms
  • Alternative dispute resolution available if needed

📋 Specific Campaign Terms

Individual campaigns may have additional specific terms and conditions that supplement these general terms. Always review the specific terms for each campaign you participate in.

Where to Find Specific Terms

  • Campaign landing pages
  • Email campaign announcements
  • Social media campaign posts
  • Product page promotional banners

🔔 Important Notices

  • Terms Updates: These terms may be updated periodically
  • Notification: Significant changes will be communicated to participants
  • Continued Participation: Constitutes acceptance of updated terms
  • Effective Date: New terms effective immediately upon posting

📧 Stay Informed

Don't miss out on our latest campaigns and exclusive offers:

  • Subscribe to our newsletter for campaign announcements
  • Follow us on social media for flash sales and contests
  • Enable push notifications for instant campaign alerts
  • Check our website regularly for new promotions

📞 Contact Information

For questions about these campaign terms:

Vezir Online Ltd
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Email: info@vezironline.com